Frequently Asked Questions

 

• What can I store? Is there anything Sterling Storage Solutions cannot store? You can store almost anything at Sterling Storage Solutions, as long as it’s not perishable, flammable or illegal!  You cannot store gas, any flammable items, fireworks, perishable foods or materials, dangerous chemicals, goods of an illegal nature or live animals.

• What happens if I need a different size unit as time goes on? No problem, just let us know. One of the benefits of our flexible storage facility is that it means that you can increase or decrease the size of unit you occupy as your needs change, so you never need to pay for space you are not using.You can change your unit/space at short notice and we will help you as long as we have the space.

• How much notice do I need to give before I can move my goods into storage?  You can move in straight away (subject to availability) on the same day you enquire or by arrangement, at your convenience.

• How much notice do I need to give to move out? Notice is only one week.

• Do Sterling Storage Solutions provide the locks?  You can bring your own padlock or you can purchase a padlock when you arrive.

• What do I need to bring to start storing?  Please bring the following:-
  • Two forms of ID, one should be photographic (driver’s license, passport etc.), the other one should include address details.
  • Payment (credit/debit card or cash).
  • Direct Debit details.
  • A padlock (we sell them if you forget).

• When can I access my goods?  You can access your goods 24/7 with an electronic access key fob and remember access is FREE and unlimited!
• Do I need insurance?  We don’t insist on you insuring your goods whilst in our containerised self storage facility but it is always a good idea to have it!  We work with NSIP/RSA who provide low cost self storage insurance. They only charge 50p per £1,000 of cover per week.If it’s worth storing, it’s worth insuring.

• Where Can I get Boxes and Packaging from?  You can bring your own and if you haven’t got any, we sell boxes and packaging materials too!

Stroud Self Storage is found at Sterling Storage Solutions Ltd